Contact & support

Need help with the digital kit?

Can't find your download?

Use the secure download recovery form with the email you used at checkout. If a matching purchase exists, recovery instructions will be emailed to you.

Order and product support

Reply to your purchase email or contact texashomeownerkit@gmail.com for download-access problems, order questions, or product-file support.

What support can help with

Finding or opening your download
Basic PDF, printing, or workbook-access questions
Order and refund-policy questions
Reporting a typo, broken link, or product-file issue

What support cannot provide

Support cannot diagnose your home, tell you how to perform unsafe work, interpret building codes or insurance coverage, or replace a licensed or qualified professional. For active danger, fire, CO alarm/symptoms, gas odor, downed lines, sparking, major water release, or another emergency, contact the appropriate emergency service, utility, or qualified professional.